FAQs

FAQs

Who are alexander-rose

We are Master Tailor Ltd trading as Alexander Rose fine tailoring, we are still the same family business established by Alexander Rose in 1945.

What is the delivery time?

The average delivery time  for ready to wear is 3 - 5 days, however if you require an urgent order please check with us beforehand. We will do everything possible to help you. The delivery time for personal or custom made tailoring is 5 -6 weeks. We do have an express service (at an extra charge)

What if the garments don't fit me

We offer free UK deliveries and free UK returns, if you need to return anything just let us know and we will send you a pre paid returns label. Garments made to order are not returnable unless they have a manufacturing fault.

What is ClubAR

We believe that customer loyalty should be rewarded,  therefore we offer confidential discounts to club members. there is no charge for membership.

Do you despatch worldwide?

We can despatch garments to any country, we do charge carriage depending on the weight of the parcel. You may have to pay local taxes.